C
Costorix

Privacy Policy

How Costorix collects, uses, and protects the personal information of visitors to our platform.

Last updated: 1 January 2025  |  Effective date: 1 January 2025

This Privacy Policy describes how Costorix ("we", "our", or "us"), operated at costorix.com, collects, uses, and shares information about you when you visit our website. By using the Costorix platform, you agree to the collection and use of information in accordance with this policy.

Costorix is a strictly informational and educational platform. We do not sell goods or services, and we do not monetize personal data.

1. Information We Collect

1.1 Information you provide directly

When you use our contact form, you may provide us with your name, email address, and the content of your message. This information is used solely to respond to your inquiry. We do not add contact form submissions to any mailing list without your explicit consent.

1.2 Information collected automatically

When you visit our website, we may automatically collect certain technical information, including:

  • Your IP address (stored in anonymized or truncated form)
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring URL (the page you came from)
  • Date and time of your visit

This data is collected in aggregate form and is used to understand how visitors use our platform so that we can improve it. We do not use this data to identify individual users.

1.3 Cookies and similar technologies

We use cookies and similar tracking technologies. Please see our Cookie Policy for detailed information about the types of cookies we use, their purpose, and how you can control them.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to contact form inquiries
  • To analyze and improve the performance and usability of our platform
  • To detect and prevent technical errors or security issues
  • To comply with applicable legal obligations

We do not use your information for advertising, profiling, or any commercial purpose.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, our legal bases for processing personal data are:

  • Legitimate interests — for analytics and platform improvement, where our interests do not override your fundamental rights
  • Consent — for non-essential cookies (where you have provided consent via our cookie banner)
  • Contract performance — when responding to contact form submissions

4. Data Sharing

We do not sell, rent, or trade your personal information. We may share limited data with:

  • Service providers — third-party analytics or hosting providers who process data on our behalf under data processing agreements. These providers are contractually prohibited from using your data for their own purposes.
  • Legal authorities — where required by law, court order, or to protect the rights and safety of Costorix and its users.

5. Data Retention

Contact form data is retained for no longer than 12 months from the date of submission, after which it is permanently deleted. Anonymized analytics data may be retained for longer periods for trend analysis purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal data we hold about you
  • The right to rectification of inaccurate data
  • The right to erasure ("right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at info@costorix.com. We will respond within 30 days.

7. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our platform is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9. Third-Party Links

Our website may contain links to external websites, including sources cited in our data. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the platform following any changes constitutes acceptance of the updated policy.

11. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: